Guest elSueco Report post Posted 04/21/2006 09:41 AM HellO! I have installed a new dialogic card D/4PCIUF with voiceguide for DG v6.0.3095 and I have two things that don´t work as I spected: 1. In the call transfer module I would like to use the AM path when an answering machine receives the call but it doesn´t work. It never goes to the module specified in the {AM} path. 2. And the second issue is that the "Event Trace Log" doesn´t show any log at all. Thank you! Jose Share this post Link to post
Guest elSueco Report post Posted 04/21/2006 01:03 PM You can ignore the second point in the last question. According to the tutorial in the transfer call module it is possible to use the {AM} path when using a dialogic card, should I make any configuration somewhere to make this work? Thank you! Jose Share this post Link to post
SupportTeam Report post Posted 04/22/2006 03:48 AM This path will only work for monitored hookflash transfers and monitored 3-way conference calls... Note that no AM/Human detection is not 100% reliable... Dialogic does it much better then anybody els, but it's still not 100%. Share this post Link to post
